Not At Fault Repairs

Not At Fault Accident Repairs

Let Us Handle the Repairs and the Paperwork — While You Stay in Control

If you’ve been involved in a car accident and it wasn’t your fault, Simons Euro Auto Care is here to help you through the entire repair process — from lodging the claim to restoring your vehicle to showroom condition. We work directly with all insurers to make the process smooth, stress-free, and transparent.

As a driver not at fault, you’re entitled to have your vehicle repaired at the repairer of your choice — not just one recommended by the insurance company. Our team ensures your car receives genuine, brand-compliant repairs with no shortcuts and no cost to you.

What Are Not At Fault Repairs?

If another driver caused the accident and admits fault, you are legally entitled to:

  • Choose your own smash repairer (you are not obligated to use your insurer’s preferred shop)
  • Have your vehicle restored using genuine or OEM-equivalent parts
  • Receive a like-for-like replacement vehicle while yours is being repaired
  • Pay no excess or upfront costs if the other party is liable

We guide you through every step and assist in managing the claim with the at-fault party’s insurer.

Expert Repairs for All European Brands

Simons Euro Auto Care specialises in not-at-fault repairs for all European makes and models, including:

  • BMW, Mercedes-Benz, Audi, Volkswagen, Porsche
  • Jaguar, Land Rover, Bentley, Mini
  • Ferrari, Maserati, Alfa Romeo, Peugeot, Renault

We use advanced repair systems and manufacturer-approved methods to return your vehicle to pre-accident condition, preserving its safety, value, and warranty.

What We Handle for You

  • Claim assistance and communication with insurers
  • Vehicle towing and secure storage (if required)
  • Replacement car arranged (subject to eligibility)
  • Comprehensive smash repairs and paint matching
  • Post-repair inspection and diagnostics

Why Choose Simons Euro Auto Care?

  • We only work on European vehicles
  • Uncompromising repair quality
  • No shortcuts — we work for you, not the insurer
  • OEM repair processes and genuine parts used
  • Trusted by European car owners across Sydney

When the accident isn’t your fault, you deserve more than just a basic fix — you deserve expert care and a hassle-free experience.

Book Your Not At Fault Repair Assessment

If you’ve recently been in an accident that wasn’t your fault, speak to our team today for fast guidance and expert repairs.

Simons Euro Auto Care
📍 Located in Marrickville
📞 (02) 9516 1876

Contact us today to book a vehicle assessment or request help lodging your claim.